Sportsbook Rules

The outcome of a market is settled once this is determined.

In the event of a long or short term outright market being decided through an official announcement, the company reserves the right to void any bets placed after the publication of the outcome.

Following the final settlement of completed events, no subsequent federation decisions shall be considered.

In the event of a match not being completed (due to weather conditions, insufficient amount of players etc) and eventually decided by the referee and/or an official announcement, the company reserves the right to settle accordingly any bets placed following the announcement by the official source.

In case the announcement is done in more than 48 hours after the end of the match and any undecided bets have been already handled as undecided, thus voided, settlement will stand.

Any player specials markets are excluded from the above rule.

If a market is not determined earlier in the game, the company settles the result of the game once the normal duration (regular time) of the match is concluded, unless stated otherwise on the market description on the website.

Example 1: Match winner 1X2 market of an event is determined after the end of the normal duration (regular time) of the event. Football (Soccer) 1x2 Match Winner is determined after the 90 min, including any extra minutes called by the referee of the match as "normal duration".

In case an event is driven to Overtime/Extra time (when regular time does not decide the winner) all markets that are subject to "include overtime" or "include extra time" are paid after the completion of the Overtime/Extra time. Any penalty kicks (or other decider) may follow is not taken in consideration, unless clearly stated in the market.

Events not started on time for any reason or even postponed may be kept open and all bets remain valid if those kick off (start) within the next 48 hours from the official start time. In any other case, the company reserves, at its own discretion, the right to void all bets of such postponed events and refund the stakes to the customers.

Events abandoned after its starting time and get continued from the organizer within 48 hours from the official start time, the company reserves the right to keep all bets valid and settle according to this result.

Events abandoned after its starting time and not getting continued from the organizer within 48 hours, the company will settle all determined markets decided in the pitch and void the rest by refunding stakes to customers. However in cases like that, the company reserves, at its own discretion, the right to void all bets of such abandoned events and refund the stakes to the customers.

Any markets related with the qualification of a team (e.g. To Qualify, Method of Victory etc) through a specific tournament (Cup matches, Playoff matches etc) will be settled as void in case the match is postponed or abandoned and the match isn't rescheduled to be played within 48 hours. In case there are 2 legs, only the markets being placed in the postponed event/s will be void.

Any bets related with qualifications made on short term or long term outrights will stand until they get decided no matter the postponement/abandonment of the events.

On above general rule there are exceptions as in:

Tennis games will be kept open with all bets valid until the officials or organizing body declares a winner. In such cases, the 48 hours rule is not valid. However, and in case of a player retirement or default (injury, Illness, or personal circumstance), adult decision, walkover, disqualification or abandonment, all markets determined in the pitch are settled accordingly and all the rest undecided declared void and null. For avoidance of doubt, if a tennis player retired before the last point concluded, the match winner market is void, but all markets related to specific sets or games that are determined, are settled accordingly.

In case the following US Sports games such as MLB(or other Baseball leagues), NHL and NBA (NFL and MLS is not included in this rule) don't kick off or are abandoned after kickoff and not resumed within the same day in the local time zone from the announced kick off time, all non-decided bets are void.

(e.g. if a football match is abandoned in the second half, the markets of the first half will be settled normally).

(e.g. in the example above, the markets of the second half have not been decided) will be void and stakes will be refunded to customers).

In case of abandoned or postponed NFL(or other American Football) events, all markets are considered void unless the match continues in the same NFL(or other American Football) weekly schedule (Thursday - Wednesday local stadium time).

MLB(or other Baseball leagues): the Moneyline (Winner Market) is considered as decided if the officials of the league consider the game as finished and if:

at least 5 innings are completed OR 4.5 innings are completed and the home team (or the team batting second) is ahead. In all other cases, bets on Money Line, are settled as void.

For avoidance of doubt, bets on all other markets (e.g Totals, Spread etc) will stand, unless already decided, if:

at least 9 innings are completed OR 8.5 innings are completed and the home team (or the team batting second) is ahead. In all other cases, bets are settled as void. In the event of a Mercy Rule being called, all bets will stand on the score at the time.

MLB(or other Baseball leagues), all Pitcher Lines (PL Markets for Moneyline, Spread and Totals) are void in case of change in the listed starting pitcher. Bets placed on Pitcher line markets will include the indication (PL) inside the betslip and the bet history pages. In case the (PL) indicator is not visible inside the betslip, the bet is placed on the Action Line and it will be settled accordingly. Action lines are settled based on the outcome of the event regardless of any pitcher changes. Any new offered pitcher lines will follow the above rules. Action lines are following the general rules with the exceptions regarding MLB(or other Baseball leagues), as above.

In Baseball and in case of a 7-inning game, bets on all markets will stand, unless already decided, if:

at least 7 innings are completed OR 6.5 innings are completed and the home team(or the team batting second) is ahead. Exception is the Moneyline (Match Winner) that is considered as decided if:

at least 5 innings are completed OR 4.5 innings are completed and the home team (or the team batting second) is ahead. In all other cases, bets on Money Line are settled as void.

Basketball cup or playoff etc matches which are decided through best of 2 matches with aggregate points fall into specific settlement rules. In the event of a draw result in the first match no overtime is played and the winner market (including overtime) is settled as void, while the rest of the markets are settled normally according to the result. Settlement would be the same if second match is drawn, while there is a winner on first match.

Regarding cases where winning scores are tied after the second match (e.g. Team A wins on first match with a score of 75-70 and Team B wins the second match with a score of 85-80) settlement will be done on all markets based on regular time result and overtime result will be ignored.

The company reserves the right not to accept all or part of a bet without providing a reason to the customer. If a bet is not accepted, customer's stakes are refunded.

Before an event starts, the company reserves, at its own discretion, the right to void or cancel part or whole of a bet even after its acceptance without providing any reason to the customer.

After the event start, the company reserves, at its own discretion, the right to void or cancel part or whole of a bet, even after its acceptance and even after its settlement, if there is a valid reason for this, such as:

mistake in the wording (palpable error) of the event or the odds, or starting time.

the customer attempt to bypass company limits (potential payout) and risk management by placing multiple identical or similar bets or opening multiple accounts.

the customer is getting advantage of any public announcement or secret information he has access to that determines the outcome of the bet.

the customer combined related bets.

the customer is actively participating in the event, such as Players, Referees, Managers or has direct or indirect relationships with events participants.

the company suffers a technical error offering wrong odds or events.

any other valid reason duly communicated to the customer upon request.

The maximum winnings per bet slip are 30,000 TND.

Our company reserves the right to cancel all bets of an event, if there is any change regarding the venue of the event.

Our company reserves the right to cancel all bets if there are radical changes in the circumstances of an event such as the length of playing time, the distance in a race speed or the number of periods, etc.

In case our company suspect that a sports betting event is fraudulent or with high probability to be fixed thus the result to be known to certain individuals beforehand, the company reserves the right to:

keep specific betting slips unsettled.

inform relevant regulatory bodies and authorities (ESSA, Sportradar, Federations) about, depends on what body or authority the company is regulated under and cooperating with.

wait until a verdict from those bodies or authorities is submitted as feedback.

settle or void the bet following the verdict of relevant bodies or authorities.

In the event and during the bet placement process, the system is technically interrupted for any reason, the company will follow the standard checks, such as funds availability, price correctness, etc and reserves the right to accept or reject the bet accordingly. In such a case the customer needs to login as soon as the system is available and visit his betting history page to confirm if the bet has been accepted or not.

Any decision taken by the Video Assistant Referee (VAR) which conflicts with the original decision sanctioned by the officials on the pitch (including non-decisions like allowing play to continue before reviewing the video), thus altering the understood state of the match at the time of bet placement, will result in all bets placed in the timeframe between the actual occurrence of the original incident and the referee's final decision on the incident being deemed as void, unless the odds offered on the specific bet offer are unaffected by the use of VAR or have already been accounted for in the odds offered at the time of bet acceptance. Settlement on all other unrelated bet-offers, including those determined by any play between the time of the original incident and the decision following the VAR review, which are not influenced/altered by the VAR decision will stand.

For resulting purposes VAR reviews are to be considered as having happened at the time of the original incident for which the VAR would be eventually used even if play has not been immediately interrupted. The company reserves the right to reverse any previously settled offers where the settlement becomes inaccurate following the final referee decision, providing said decision is taken and communicated before the conclusion of the match and/or timeframe listed.

For user-experience purposes thus a better visual result, our company is applying two decimal digits truncation on the odds visible on screen. The Total Odds calculations are done using a sixth decimal digit rounding, whereas the Total Winning amount is always truncated to the second decimal digit. Any difference noticed, is just a product of the rounding rules explained herein.

The maximum time frame between the settlement of a betslip and a potential re-settlement, is 30 days.

If the match is finished by the referee in minute 79:00 or after, all markets are settled accordingly with the FT result. If the match is finished by the referee on 78:59 or before, all undecided markets will be settled as void.

In matches that are ABANDONED/STOPPED due to other reasons (fan riots, player fights, heavy injury, bad weather, floodlight failure etc), all undecided markets will be voided.

Supported match formats: The possible supported formats for both prematch and live bets are 2x25, 2x30, 2x40, 2x35, 2x45, 3x30.

For matches with duration smaller than 50 minutes or bigger than 90 minutes, all markets will be voided. In all other cases, bets will stand normally.

For format 3x30, halftime's duration will be calculated as 'Total match duration / 2'.

Our company doesn't take any responsibility over unexpected changes on formats and eventually relevant settlement based on our rules, the risk is on client's side and it's included in the acceptance of the T&C during their registration.

Outright (short term and long term outrights) markets are subject to 'Play-or-pay' rule. Under the Play-or-Pay rule, bets on the participants of an Outright market, will stand normally even if the listed player team/participant was unable to take part in the competition, regardless of the reason (therefore settled as lost). The above rule will stand for all outright markets (Winner, Top3, Top5 etc) referring to a list of participants in a competition.

H2H (head to head) markets are excluded, therefore if any of the listed participants does not take part in the competition, the H2H markets in which he/she is involved, are settled as void. Same settlement will be applied on markets related with a team's or participant's individual performance (e.g. classification markets). In the event of a participant being replaced by another participant of the same team, settlement of team markets (H2H, classification etc) will stand, whereas individual markets of the participant will be void.

Explanation of specific Betting Types

Scorers: First, Last, Anytime Scorer

Bets apply to regular time only. Own goals (based on official authority) omitted or count as "no Scorer" if the game has only "own goals".

Betting First Goalscorer will be VOID if a player never plays or comes in the pitch after the first goal of the game has been scored, except in the case of an own goal, which is ignored.

Bets on Last Goalscorer will be VOID if a player never plays. Player to score apply for any player, whatever the time he entered the game.

Bets on Anytime Goalscorer, apply to any player involved in the game, regardless of the time they enter the game. Bets on Anytime goalscorer will be VOID if a player never plays.

In case a match is abandoned but there has been at least one Scorer, bets on the first Goalscorer apply and bets on the last goalscorer are void. Anytime Goalscorer market for this player is settled as winner and bets on other players are void.

The above rules stand for 'First/Anytime Goalscorer & 1X2' and 'First/Anytime Goalscorer & Correct Score' markets.